Mediation in Context
From its small beginnings in the UK 15-20 years ago, mediation has become well-known as a more positive method of resolving conflict than the adversarial methods we have been accustomed to using. Reflecting the range of contexts in which mediation is now used, this book includes chapters on: history of mediation in the UK mediation with divorced and separated couples peer mediation in schools resolving neighbour disputes in rural and urban settings victim-offender mediation and conferencing resolving workplace and industrial disputes commercial mediation dealing with patients' complaints about